Youth
Marriott works to help address the global issue of youth unemployment and ensure a brighter future for our world’s youth by partnering with nonprofit organizations to identify, train and mentor youth for meaningful careers in our industry.
Empower Through Opportunity
Unemployment and underemployment are some of today’s most pressing issues, driven by inequality and lack of opportunity.
We partner with leading nonprofits to ensure workplace readiness and access to opportunity to our business, including our supply chain, focusing on youth, diverse populations, women, people with disabilities, veterans and refugees.
Youth
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- Over 30 youth trained in partnership with the Sustainable Hospitality Alliance’s youth employability program at 12 Marriott hotels across India, Nigeria, and Kenya, including people with disabilities and survivors of human trafficking. Over 70% of these graduates received employment opportunities, including many in the hospitality industry
- Over 1,800 students reached through The Ritz-Carlton’s signature Succeed Through Service program, which mentors students in disadvantaged communities to help them learn valuable skills, in 2021
- Helped the Global Travel and Tourism Partnership provide training to more than 1,800 teachers across 15 countries, benefitting more than 4,000 schools and over 690,000 students, in 2021
- Continued to grow our Tahseen program — a hospitality management development plan focused on fast-tracking Saudi Arabia’s next generation of hospitality leaders
- In collaboration with Helwan University and the Professional Development Foundation, Marriott has created a Bachelor of Hotel Operations Management Degree program to further enhance tourism education in Egypt. As of year-end 2021, nearly 150 students at 12 participating Marriott hotels in Egypt were undergoing training
Diversity, Equity, and Inclusion
Diversity, Equity, and Inclusion
Embracing differences and putting people first is part of our culture of inclusion and the way we do business. Our core strength lies in our ability to support diversity, equity, and inclusion by creating opportunities for our associates, guests, owners and franchisees, and suppliers.
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- Achieve gender representation parity for global company leadership by 2023*
- Increase representation of people of color in executive positions from 20.5% to 25% by 2025
*This goal was accelerated to 2023 – two years ahead of the original goal
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- 45% of global executive positions are held by women, as of year-end 2021
- 21.4% of U.S. executive positions are held by people of color, as of year-end 2021
- Approximately 1,800 open diverse- or women-owned hotels in the U.S. and Canada, as of year-end 2021
- By 2025, Marriott aims to achieve 3,000 diverse- or women-owned hotels in the U.S. & Canada. To achieve this goal, the company launched “Marriott’s Bridging the Gap” Program in 2022. This new multifaceted owner incentive program aims to assist historically underrepresented ownership groups including Black, Native American/First Nation, Hispanic/Latino, and Women owners in the U.S. & Canada overcome specific obstacles to hotel ownership
- $542,292,846 in inclusive purchasing, in 2021
- More than $6B spent with diverse suppliers over the past eleven years
- Pledged the first $1 million to the Arne M. Sorenson Hospitality Fund, which will support the critical programmatic and career development elements of the Marriott-Sorenson Center for Hospitality Leadership at Howard University
Women
Women
We empower women and join in the effort by working with nonprofit organizations to develop skills and opportunities for women, supporting women-owned hotels, purchasing from women-owned businesses and providing development and advancement opportunities for our workforce.
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- Achieve gender representation parity for global company leadership by 2023*
*This goal was accelerated to 2023 – two years ahead of the original goal
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- Over 45% of global executive leaders are women, as of 2021
- Approximately 1,800 open diverse- or women-owned hotels in the U.S. and Canada, as of year-end 2021
- By 2025, Marriott aims to achieve 3,000 diverse- or women-owned hotels in the U.S. & Canada. To achieve this goal, the company launched “Marriott’s Bridging the Gap” Program in 2022. This new multifaceted owner incentive program aims to assist historically underrepresented ownership groups including Black, Native American/First Nation, Hispanic/Latino, and Women owners in the U.S. & Canada overcome specific obstacles to hotel ownership
- $260,106,787 in purchasing with women-owned businesses, in 2021
People With Disabilities
People With Disabilities
The transformative power of a job is one of the most impactful ways to empower people with disabilities. Through our efforts with leading organizations, such as Bridges from School to Work, we support skills development, training, job placement, and business opportunities for people with disabilities.
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- Continued to support Bridges From School to Work, established by the Marriott Foundation for People with Disabilities, which helps more than 1,000 young people with disabilities prepare for the workplace and find a job that matches their interests and abilities
- $4.9M+ spent with businesses owned by people with disabilities, in 2021
- Marriott was named one of the “Best Places to Work for Disability Inclusion” as part of the Disability Equality Index (DEI), in 2022 – a joint initiative of Disability: IN and the American Association of People with Disabilities (AAPD)
Veterans
Veterans
When it comes to taking care of our communities, we have a “spirit to serve.” Our veterans truly know what that means. We provide support through access to meaningful careers, championing and purchasing from veteran-owned small businesses, and providing cash, in-kind, and volunteer support to leading veteran and military organizations.
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- Continued to collaborate with veteran organizations in local communities where we do business to assist hiring managers in veteran recruitment efforts. In 2021, Marriott hired over 700 veterans in the U.S.
- Spent over $9M with veteran- and service-disabled veteran-owned businesses, in 2021
Refugees
Refugees
We aim to help those most vulnerable among us. By providing skills development and training for jobs in our industry, we empower refugees to create a positive future for themselves, their families and their communities.
- By 2025, invest at least $35M to increase and deepen programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees
- $11.8M+ invested in programs and partnerships that develop hospitality skills and opportunity among youth, diverse populations, women, people with disabilities, veterans and refugees since 2016, as of 2021
- Marriott continued to support the International Rescue Committee’s Hospitality Link program to provide skills development training to resettled refugees, while introducing them to careers in the hospitality industry, as well as providing life skills and English language classes. In 2021, Hospitality Link’s Salt Lake City and San Jose programs served 35 resettled refugees, placing 71% in jobs, 72% of which were in the hospitality sector
- In 2021, with support from loyalty members’ Marriott Bonvoy points donations, the company also supported the IRC in developing new Afghan Job Readiness Training programs in U.S. cities with some of the highest Afghan refugee populations
Goals and Performance
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