Grounded in the same core values that have been in place since the company’s founding, Marriott International’s sustainability and social impact platform, Serve 360, is the company’s framework for making a positive and sustainable impact wherever we do business.
NURTURE
We believe in making the communities where we operate better places to live, work, and visit.
By volunteering our time, caring for the natural environment, supporting the well-being of children, and providing essential help in times of need, we’re working to strengthen our local communities around the world.
SUSTAIN
We believe the success of our business, our stakeholders, and the planet are deeply connected.
That’s why we take a steadfast approach to designing, renovating, sourcing, and operating responsibly and efficiently — integrating sustainable practices into what we do to meet today’s performance expectations and enable long-term resilience for the company and the environment we all depend on.
EMPOWER
We believe in opening doors to opportunity for all.
By prioritizing associate well-being, creating career pathways, and fostering an inclusive, supportive environment, we empower people to thrive. To shape the future of hospitality, we work with organizations to prepare individuals for meaningful careers, strengthening both our industry and the communities we serve.
WELCOME
We believe in building a more welcoming world.
That’s why we strive to advance respect for human rights within our business, combat human trafficking in our industry, and make travel more accessible.
Goals and Performance
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